Loudmark - Decibel Meter support

How can we help?

Most answers are below. If yours isn’t, email us. Every message gets a real reply, usually within two business days.

Contact us

Include your app version from Settings so we can help faster.

Email support@smallwonderapps.com

Common questions

Is Loudmark free?

Yes, the meter is free: live dBA, dBC and dBZ, the comparison line, the session graph with min, average and max, calibration, an 85 dB alert and the widgets. Loudmark Pro adds the evidence camera, overnight recording with event clips, PDF reports, your own alert level and reference sounds, all three weightings at once and the Live Activity: $24.99 a year with a 3-day free trial, $3.99 a week, or $34.99 once.

Is there a one-time purchase?

Yes. Loudmark Pro Lifetime is $34.99 once, with no subscription.

Will I be charged when the trial ends?

Only if you keep it. Loudmark reminds you the day before the 3-day trial ends, and you can cancel any time before then in Settings.

How accurate is an iPhone decibel meter?

Good enough to compare levels and spot problems, within a few dB on most iPhones. iPhone microphones top out around 95 to 100 dB, so very loud sounds read low, and Loudmark tells you when you're near that limit. For better numbers, calibrate it against a real sound level meter in Settings.

Can I use the report in a noise complaint?

You can share it as supporting evidence with a landlord, managing agent, HOA or council, along with your own notes. Loudmark is not a certified Class 1 or Class 2 sound level meter, and the report says so. Rules differ by place, so ask the body you're complaining to what they need.

Does Loudmark record my conversations?

No. The meter only measures levels. Sound is saved only when you start a recording, and then only short clips of loud moments, which stay on your iPhone.

Does the evidence camera use my location?

Only if you allow it. Loudmark asks for your location while you use the camera so the stamp can name the street or area, for example Brixton, London. Apple's maps service turns it into a place name; we never receive it. Without permission the stamp shows the level, the max, the date and the time.

Why dBA and not dBZ?

dBA follows how people hear, so it is the scale used for most noise rules and hearing guidance. Some free apps show dBZ, which counts low rumble you barely hear and can read higher. Loudmark shows dBA by default, and dBC and dBZ are one tap away.

Which iPhones does it work on?

Any iPhone with iOS 26.

How do I cancel?

Open the Settings app, tap your name, then Subscriptions, then Loudmark, and cancel. You keep Pro until the end of the period you paid for.

How do I restore my Loudmark - Decibel Meter subscription on a new iPhone?

Open Loudmark - Decibel Meter, go to Settings and tap “Restore purchases”. Make sure you are signed in with the same Apple ID you used to subscribe.

How do I cancel my Loudmark - Decibel Meter subscription?

Open iPhone Settings, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. Deleting the app does not cancel a subscription.

How do I get a refund?

Purchases are processed by Apple, so refunds are requested from Apple at reportaproblem.apple.com. Sign in, find the purchase and choose “Request a refund”.

How do I delete my data?

In Loudmark - Decibel Meter, open Settings and tap “Delete my data”. Or email privacy@smallwonderapps.com with the app ID shown in Settings. We delete everything linked to it within 30 days.

I found a bug. What should I send you?

Tell us what you were doing, what you expected and what happened instead. Your iPhone model, iOS version and the app version (shown in Settings) help us fix it faster. A screenshot or screen recording is even better.